Giving feedback to others is time well spent, but most of us fail to spend enough time to give effective feedback. Here is a list of things to consider when you want to improve your feedback skills.
- Give feedback frequently.
- Make the feedback timely.
- Keep feedback simple.
- When feedback addresses behavior that must be corrected, provide the feedback in a private, neutral setting.
- Focus on the situation you observed, and how it affected you.
- Describe behavior. Do not speculate on motive.
- Communicate the impact of the person’s behavior.
- Be prepared for unexpected information.
- Reinforce positive behavior through feedback.
- Catch people doing things right.
Giving feedback can feel awkward at times. But through practice, you can improve your skills. Be humble and authentic, and you can have a positive impact.