The Process of Success and Failure

We tend to think of success and failure as events. They are not moments in time, but rather processes. Our successes and failures come from the actions we take leading up to that moment in time.

In 2013, I defined a goal for myself to write a book. My target date for completion was December 1, 2016. That day passed by without having a book written. I had failed. In fact when I reached my target date, I had not even started writing the book.

Many excuses played in my head. I was busy. I didn’t know where to start. It was too much work. I can’t write very well. But the truth is that I never had a process that would lead to success. By default, I had a process that would lead to failure.

Doesn’t that happen to us quite often. For me, I have a more ideas and plans than time. It requires sifting and selecting the ones that are more important. The probability of success is defined by the next step. We must take that idea and develop a process that will lead to success.

Defining the process is different than defining milestones or goals. Milestones check progress toward a goal. The process is actually doing the work.

If I had dedicated 15 minutes a day toward writing that book, I would have completed about half a page a day. In two years, I would have accomplished over 300 pages of material. Even if I allocate a year for editing a rewriting I would achieve the goal in three years. Instead I wasted five, by not having a process.

But if failure is not an event, we can recover. After realizing failure, I changed my process. Today, I am writing a book using only 15 minutes at a time at least five days a week. It is a process that will eventually lead to success.

When we recognize failure as a process, we can change our process. What process do you need to change to achieve your goals? What should you allocate 15 minutes of your time to every day?

Observe and Discover

“You see, but you do not observe. The distinction is clear.”, said Arthur Conan Doyle. There is a difference between seeing and observing. Observing with intent can lead to great discoveries.

I have led or participated in hundreds of kaizen workshops. The first step in almost all of them is to observe the work. We would go to the location the work was being done, and spend time observing. It was much more than just watching.

With practice and training you can learn how to observe work. To observe a manufacturing operation, I start with blank paper and write down all the motions the worker made. It would include each movement in the smallest detail, such as the estimated distances for each reach with their hand, or each step with their foot.

Depending on the cycle time of the process, observing and documenting the work could be done in minutes. If your observation was correct, then afterwards you could recreate the motions without equipment or material. You could demonstrate the work in a conference room.

This documented work became the baseline for improvement. Understanding the work unlocked the ability to discover improvements. It became possible to evaluate changes, evaluate combining and dividing the movements differently between different workers, and evaluate the elimination of wasted movements.

Observation is the key to discovery. We were trained to observe, and then we were trained to discover improvements. It sounds simple, but practice led to advanced skills.

What could you observe today that could potentially lead to a great discovery?

Evaluating Expertise and Character

No one characteristic defines success, but we should consider expertise and character. Some people find success through their expertise. Others find success by utilizing great character and relying on others for expertise. Which do you utilize best?

This is obviously not a right or wrong question. We need both character and expertise to succeed. You alone can’t be successful. It requires the help of other people. Even when it feels like you are working on a project by yourself, you are probably getting help from sources such as books, videos, research data, or online searches. Many times we forget to be thankful for all that help.

Our work is impacted by our character. Our character is embedded in what we do. It exists the results of the work, and also in how the results impact others. The things we value will be visible in our output and our actions.

When we take time to reflect on our successes or our challenges, the scale between expertise and character can give us new insight. What would improve your results over the next week? Should you invest more time in your character or your expertise?

Comfort and Safety?

I grew up without seat belts, air bags, and bicycle helmets. Cars did not have backup cameras and sensors. In my youth, we were anything but safe. I rode my bike on busy streets with no bike path. I talked with strangers. I drank water directly from the garden hose. I built many unsafe and unstable tree houses. My friends and I used to play war games. We did not have paint ball guns. We used BB guns, and I am amazed no one lost an eye.

The world has changed since then. We have a new level of safety and comfort. That is great, but our life’s purpose is not safety and comfort.

Life is not without risk. Each day we face struggles that change us, and challenge us. We long to be safe, secure, and comfortable. Yet, we grow because of risk. We don’t improve through comfort. We improve through the trials of our lives.

Let’s examine purpose. First eliminate safety. Then eliminate comfort. Then eliminate the pursuit of personal possessions. Now define purpose. Hopefully you have uncovered more important pursuits.

Think about our daily routines. We want comfort, safety, and possessions that make life livable. Those things can be a goal, but each day we will grow if we include the pursuit of a bigger purpose. Get uncomfortable. You will survive.